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Executive Team

Andrea Trenner, CPA

Chief Executive Officer

Andrea Trenner is the Chief Executive Officer. Although raised in Oregon, she has lived in Molokai Hawaii and spent much of her life with her family in Costa Rica. Andrea has a Bachelor of Science from Portland State University and is a licensed Certified Public Accountant (CPA). She is a graduate of the UCLA Healthcare Administration Program and serves in various leadership roles in our community and at the national level. Andrea specializes in public and community health with a passion for serving in mission based nonprofit agencies. As CEO of Waterfall Community Health Center, Andrea is responsible for the success of the agency. Andrea is dedicated to ensuring that the future of Waterfall Community Health Center includes being the Employer and Provider of Choice.

Jacob Crosby

Chief Financial Officer

Jacob Crosby joined Waterfall Clinic as the contracted Chief Financial Officer in May 2022. Jacob graduated from Lewis and Clark State College with a bachelor’s degree in business administration with an emphasis in accounting. Jacob joined Community Link Consulting as a consultant in 2018 offering his expertise in accounting, grant tracking, operational and grant budget preparation, audit preparation and primarily provides CFO services to FQHCs, to further their mission of providing care to those in need. His time outside of work finds him camping, dirt biking, hunting, and enjoying the outdoors.

Justin Casey

Chief Operating Officer

Justin Casey is the Chief Operations Officer and oversees the facilities, clinical education, and health information technology programs. Born and raised in Coos Bay he is a Marshfield graduate and is currently attending Portland State University to further his education. His goal through his job is to ensure smooth daily operations of the clinic as a whole. Outside of his work he enjoys cooking, spending time with family and friends, and exploring new places on the coast.

Lance Nelson, MS LPC NCC

Chief Innovation Officer

Lance Nelson is the Chief Innovation Officer and oversees the mental health, human resources and autism programs. He was born and raised in Coos Bay and graduated from Marshfield High School in 1990. He attended University of Oregon and Northwest Nazarene University and graduated with an undergraduate degree in Secondary Education and a Master’s of Science in Community Counseling. He specializes in Acute Mental Health and Adolescent Behavioral Health. Lance has extensive experience in the mental health field which include working in acute psychiatric hospitals, outpatient clinics, private practice counseling and as a mental health crisis responder. His responsibilities include overseeing the clinic’s commitment to its mission, the development of new programs and the Mental Health and Autism programs. His current projects include the development of a centralized mental health hub, continued development of Starfish Youth Therapy Center and also finding creative ways to positively impact the social determinants of health for our patients that are often overlooked. His time outside Waterfall Clinic finds him fishing, camping and enjoying the Oregon Coast with his family.

Nicole Norris, MA, THW

Chief Quality Officer

Nicole Norris is the Chief Quality Officer and oversees the Social Health program and all quality improvement processes that ensure the delivery of quality care to Waterfall patients. Though she was raised in San Francisco, Nicole spent quite a bit of her youth visiting her grandparents in Oregon, camping and exploring all the different and beautiful Oregonian landscapes, from the high desert to the mountains to the coast; she has been a resident for more than 25 years. Nicole has a Bachelor of Arts from Southern Oregon University and a Masters in Anthropology from the University of Oregon. She was an Anthropology instructor at Southwestern Oregon Community College from 2005 to 2021, as well as a tribal archaeologist and Tribal Historic Officer for the Coquille Indian Tribe. She finds the unique beauty of the landscape features on the South coast interwoven with its rich human history invigorating and with her human and canine kids, is happy to call Coos County her home.